Shipping policy

Stryde Shipping Policy

Thank you for choosing Stryde. We are dedicated to delivering our minimalist knee support accessories to our active community across the United Kingdom as safely and efficiently as possible.

UK Delivery (Domestic)

Standard Tracked Shipping: FREE on all orders.

Delivery Timeframe: 6-12 business days.

Order Processing: Due to incredibly high demand for the Stryde Knee Band, please allow 1-3 business days for our warehouse team to process, quality-check, and package your order before dispatch.

Why 6-12 Business Days?

To maintain our premium build quality and keep shipping entirely free for our customers, we streamline our logistics directly from our central fulfillment hubs. Every single Stryde band undergoes strict quality control before it leaves the facility to ensure it provides the precise targeted relief you expect.

Order Tracking Once your order is dispatched, you will receive a shipping confirmation email containing a tracking link. You can track your parcel's journey to your doorstep at any time.

Delayed Parcels If your order has not arrived within 15 business days of receiving your shipping confirmation, please contact our dedicated support team at support@thestryde.com, and we will investigate and resolve the issue immediately.